Terms of Service
Last updated: January 15, 2024
Please read these Terms of Service ("Terms") carefully before using the TekMeDoc platform. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Acceptance of Terms
By creating an account, accessing, or using TekMeDoc's telehealth platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and TekMeDoc.
2. Description of Services
TekMeDoc provides a telehealth platform that connects patients with licensed healthcare providers for virtual consultations, prescription management, and related healthcare services. Our services include:
- Video consultations with healthcare providers
- Digital prescription management
- Health record storage and management
- Pharmacy integration services
- Appointment scheduling and reminders
3. User Accounts
To use our services, you must:
- Be at least 18 years of age (or have parental consent)
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Medical Disclaimer
Important Medical Notice
TekMeDoc is a technology platform that facilitates telehealth services. We do not provide medical advice, diagnosis, or treatment. All medical services are provided by licensed healthcare providers who are independent contractors. For medical emergencies, call your local emergency services immediately.
5. User Conduct
You agree not to:
- Use the platform for any illegal or unauthorized purpose
- Impersonate any person or entity
- Interfere with or disrupt the platform's operation
- Attempt to gain unauthorized access to any part of the platform
- Share false or misleading medical information
- Use automated systems to access the platform without permission
- Violate any applicable laws or regulations
6. Payment Terms
Payment terms include:
- All fees are due at the time of service unless otherwise agreed
- We accept various payment methods as displayed on the platform
- Refunds are subject to our refund policy and applicable regulations
- You are responsible for all charges incurred under your account
- Prices are subject to change with prior notice
7. Intellectual Property
All content, features, and functionality of the TekMeDoc platform, including but not limited to text, graphics, logos, and software, are owned by TekMeDoc or its licensors and are protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
To the maximum extent permitted by law, TekMeDoc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
9. Indemnification
You agree to indemnify and hold harmless TekMeDoc, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the platform, violation of these Terms, or infringement of any rights of another party.
10. Termination
We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause or notice, for any reason including violation of these Terms. Upon termination, your right to use the platform will immediately cease.
11. Dispute Resolution
Any disputes arising out of or relating to these Terms or the platform shall be resolved through binding arbitration in accordance with the laws of Nigeria, unless otherwise required by applicable law.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our platform and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the modified Terms.
13. Contact Information
If you have questions about these Terms of Service, please contact us at: